Capybara & Friends: Support
Found a problem, have a suggestion, or want to tell us which capybara is your favorite? Email us:
- Email: support@maderaojen.me
Please include your device model (for example, iPhone 15 or Pixel 8), your OS version and what happened. That helps us find the cause faster. We usually reply within a few days.
The App is currently available in Traditional Chinese only; you are welcome to write to us in English.
FAQ
- Where is my progress saved? On your device. Deleting the App deletes it, and it does not move to a new device.
- Why are there ads? There are none during normal play. An ad plays only when a run ends and you choose to watch one to keep playing.
- The ad won't play? Your connection may be unstable; try again in a moment. You can only keep playing after the ad finishes.
- Don't want ad tracking? Turn off tracking or reset your advertising ID in your device settings. You can still watch ads to keep playing.
Privacy Policy: https://apps.maderaojen.me/capybara/en-us/privacy